Innovation



At NWMPHN we believe service can always improve – in effectiveness, efficiency and reach. To achieve this, we constantly investigate new ways to deliver health care.

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of after hours emergency department transfers avoided through imprest systems at RACHs 

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GPs in our region trained in the IAR-DST

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pages views to the Dementia Directory website

With a focus on at-risk members of the community, we are driven by a vision for a primary care system that is person-centred, comprehensive, coordinated, accessible, high quality and safe. Reaching the hard-to-reach is, by definition, challenging – and our teams are committed to working with providers and the community to finding new and inventive ways to do so.

In this section

If a resident falls ill outside normal business hours, finding a pharmacy can be difficult, even impossible. NWMPHN worked with residential aged care homes to develop onsite imprest systems – storing important medications onsite, for medically prescribed use at night or on weekends.

In 2024-25 NWMPHN led the National Mental Health eReferral Prototype Project, which set out to transform the mental health referral process by delivering a nationally scalable, digitally integrated referral solution that improves efficiency, enhances user experience, and enables seamless interoperability between health care systems.

The financial year was a busy one for NWMPHN’s technical development team, resulting in several major reforms in the way the organisation gathers and safeguards information for itself, and on behalf of the state and federal government.